Product available online but not really available- yes you are reading right

I ordered a special product for which there is no alternative K-9 fresh dog food on Sixty by the way your service Checkers. They don’t have it. It is amazing that there are products showing up as unavailable but this ones is not. So all I get are the pack of dog treats. So have to actuality go shopping at a store that has the product Woolworths. Seriously awful experience. Don’t bother they actually can’t give the products they say they have.