1 reviews | Active since Feb 2015
PRICES ADVERTISED NOT REFLECTING ON SYSTEM
On Wednesday 4 February 2015, we attended Checkers in Little Falls, following their Heyday adverti*****t. When we got to the till, some items were not reflecting as it has been advertised. The cashier (who were not very helpful or friendly) simply called the manager to correct the problem on her system. We never received an apology from either of them. This is the second time in two weeks we bought from Checkers where the prices indicated did not reflect on their system. The week before that it was mushrooms, whereafter my husband was treated very rudely by the manager after he went back to report the problem.<br> <br> This is unacceptable. Most customers assume that if a product is advertised for a certain amount, they do not need to double check everything. How much many has been ****** from ******** customers!!???
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Little Falls.
As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Little Falls.
As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations