1 reviews | Active since May 2010
Poor & ************* service
<p>At approximately 10:40 on 6 Nov I attempted to pay with a Standard Bank card only to be told that the transaction was declined because the bank is offline. I asked if it app**** to all banks to which the cashier at till 9 & the packer responded that it was only FNB and Standard Bank. I asked for the decline slip & handed an ABSA card which went through successfully. The cashier however was not able to provide me with a slip stating that the transaction was declined & the management on duty were unable to assist, nevermind them calling the supervisor after I had insisted on speaking to the manager. Ironically I walked from Checkers to Woolworths and on paying with that same Standard Bank credit card, the cashier there immediately informed me that they are experiencing problems with Standard Bank which appeared to have been resolved as the transaction went through successfully.</p> <p> </p> <p>I find it very strange that the staff at Checkers were aware of the problem in the same way that the staff at Woolworths were however it was only the Woolworths cashier who bothered to proactively warn customers. What I find completely unacceptable is the fact that Checkers was not able to provide a slip as evidence that the transaction was declined.</p>
