poor service

<p>I ordered goods online and those goods were delivered to the wrong address. I phoned customer service department several times and I sent emails still no help, its been more than two months now and balance for those two orders still reflects in my account. Prior to this I made a payment to my account via internet banking till to date that payment is not reflecting in my account. I queried this and I sent proof of payment but I didn't get help. Their service is very poor I must say. </p>