POOR SERVICE

Bad service I was sent away cause after, waiting in the queue for more one hour as only one pharmacist working. Ive been fetching my chronic medication from Dobsonville Mall or Westgate Mall for more than two years never have a experience bad service. When I finally got to the counter I was told that my script ended last month and I told the lady that according to my records and when the script was captured I confirmed and usually when it is my last, they do tell. The pharmist than called her Manager who was sitting at the back while the que is so long with bad service. Her manager, named TJITILA SEIMA, comes and rudely asks me whats my problem if her staff member has rudely told me go to Westgate to the pharmist who captured my script if I have problem and she still has a nerve to tell me I'm keeping the queue waiting and she has work to do at the back office. This was bad as it was not even the first time I go collect from them. I was almost in tears when the Manager even told me that if I dont take control of my health why should I make it the next persons problem. Is this how we treat people, its so sad cause this is my closed pharmacy. I have asked my Doctor for a script and trust me I'm so not going back there, i would rather drive 50kms to Clicks or Disc hem to get my Meds. My doctor has even suggest I refer this cause to the to the South African Pharmacy Council (SAPC), cause if this is how they treat Chronic people or anybody looking for Meds when one is sick can you imagine how many people can die or even get hospitalization. Its enough we have a Pandemic and Medrite still adds to the wound with long queues and poor service.