POOR QUALITY products for a store that is 2 months d of

Was very excited when the new store opened in our town. After the terrible service I received from them this week. On Tuesday I ordered sliced cooked ham from Checkers( which have ordered three time before) when it arrived the packet was opened and the ham was sliced so thin that I could see through it. Got in my car and returned the ham, just for the deli manager to say he can’t replace it as the don’t have any STOCK. Then purchase other ham as I needed it for supper. It was the worst ham that I have ever eaten in my life. On Thursday I ordered frozen shrimp that I needed for a dinner party I had hosting. Needles to say I was so disappointed with the product, was scared to use it didn’t want to poison the guest. Took photos and send it to the store. Today I returned the ham and shrimp to Checkers . Already got my money back on the shrimp via the sixty 60 app, store manager never said anything about my money for the ham. Want to know who is going to pay for the inconvenience of their POOR quality products and for my fuel riding up and down to the store?