POOR CUSTOMER SERVICE

Reference numbers: 410310 & Ticket number 395239

410310 - Ntombeka - manager Cleo - consultant call made today - 11:37am - 2020/12/02

I am getting VERY ANNOYED AND ****ED at this service and no manager is contacting me. You are so quick to take my money - WHY CAN YOU NOT BE QUICK TO DELIVER ME A SERVICE? 1ST COMPLAINT - You advertise a product, it does not say OUT OF STOCK only up until when you are about to deliver. 2ND COMPLAINT - You dont tell me part of my order is OUT OF STOCK -you just deliver. The item in fact STILL SHOWS NO "OUT OF STOCK MESSAGE" AS I TYPE THIS MESSAGE. 3RD COMPLAINT - You OVER CHARGED ME and part of my order is delivered but its been more than 4 hours with NO SIGN or indication that you are going to reverse the funds onto my back card. 4TH COMPLAINT - You were open WHOLE LOCK DOWN PERIOD -and did not lose nearly as much money as unemployed/partially paid workers. So when I use your service and complaint - I want to be treated as a PAYING CUSTOMER KEEPING YOUR BUSINESS A FLOAT.