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Amanda D

1 reviews | Active since Mar 2018

25 Feb 2020, 16:19

POOR CUSTOMER SERVICE AT FOOD STATION

Kindly note that this one star is solely based on the poor service from your food stations. The cooks there would rather entertain their own shenanigans than focus on delivering proper customer service.

At first it was the Checkers Hyper at Amajuba Mall,Newcastle. I had purchased breakfast there and the cook who served me couldn't even **** a smile. She literally didn't make any eye contact. I asked her the different prices for the breakfast,she literally looked at me for a while before she could answer. I walked away.

Today,I went to Newcastle Mall Checkers Hyper. I waited while watching the cooks enjoy their conversation before i could ask for what I wanted. The lady who served me,continued to chat to her colleague while I was waiting,even whilw she was dishing up.

It all comes down to poor etiquette with regards to customer service. Please train your staff in this regard. Consider that a hungry customer isn't the easiest as well. I'm so disappointed really. It's always the same section.

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