Poor Customer Service

<p>I received an Ottimo blender as a gift. Obvoiusly as a gift, it did not come with a receipt or till slip. Since it was not the blender that I wanted, I took it to the Checkers Hyper in Boksburg . The lady at customer services inspected the blender and said that I could go and choose the Platinum brand hand stick blender that I wanted and that was on special as i was willing to pay the R200 price difference. Upon selecting what I wanted, I went back to customer services, the manager of non perishables had to authorise the tranasaction. The manager refused to allow the exchange of goods because I did not have a till slip. Hello... i received a gift, she said its not her problem that it was a gift and walked away. I still asked the lady behind the till, who else sells Ottimo apart from Checkers and you can clearly see that it was not used. I was still willing to pay the difference, i just wanted something that I could use instead of it receiving dust in my cupboard. To the manager at Checkers Hyper Boksburg, you are a rude person with no people s****s. I would like to know how you became a manager. I usually spend around R2000.00 a month at Checkers Hyper but this is the help you get for being a loyal customer. If it was another brand that was sold at other shops, I would understand but it is a Checkers brand. If ever you receive a gift from anyone that buys you something from checkers, make sure you ask that person for the till slip. I will never shop at Boksburg Checkers Hyper again. Pathetic Service from customer care. To the management of Checkers head Office, make sure you get your managers to do proper peoples s****s before promoting them, some are just frustrated people that take out their frustration on us customer. Zero Points for Customer Service to Checkers Hyper Boksburg.</p>