Please reverse the money Checkers Kuruman

It was on the 13/11/2020 when I went to Checkers at Kuruman Mall to buy grocery. I used my Old Mutual money account card to pay the amount of R746.17 then the card declined then I tried to withdraw cash R701.20 with the card but still it declined. Then I asked the cashier L Mokaatsela to put the trolley aside so that I could go to the Old Mutual branch to check what could be the problem. When I got to Old mutual they checked the balance and they told me that there is money in my account and there are two transactions that were made at Checkers. Then they told me to wait until Checkers reverse the two transactions they made. From there I went back to Checkers and when I arrived there I found that the trolley was put aside with the slip C0253 #0122 16:44:23 131120 S052811 R06 Then by that time the cashier who assisted me was already gone they then took me to the other cashier to make a payment. But this time I decided to use Capitec card to pay the amount of R746.17 But now those two transactions were not reversed yet. I think Checkers must reverse those two transactions because I used Capitec to pay off. I kept the slip safe.