1 reviews | Active since Mar 2009
Please change closing time to 18h00
Following last night 16/4/2015 once again of trying to purchase cold meats, prepared food and meat at the butchery only to find nobody to help or foods already packed away. And this at 17h55???? I find the management of this store non existent as the various assistants in these areas doing as they please. I will NOT go back to this store as they cannot fulfill my requirement as they clearly only cater for customers between 9h00-17h30. This is a very strategic outlet but the service is really bad or do they only cater for a certain market?<br> The general attitude and service is bad and not in line with Whitey Bassons vision for the group. I do take into consideration that staff needs to get home etc but to start preparing to leave at 17h45 NOT 18h45???? I invite executive to check the sales in those areas over that period and they will see it is really non existent???
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Cresta. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Cresta. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations