1 reviews | Active since May 2015
PHYSICAL ALTERCATION OF ARGUEING STAFF
I WAS STANDING AT THE LOTTO COUNTER WHEN AN ARGUEMENT CAUGHT MY ATTENTION BETWEEN THE TELLER 7 PERSON & ANOTHER STAFF MEMBER WHEREBY A LOUD ARGUEMENT WAS CARRIED OUT. A FEW RUNNING COMMENTRIES WHERE GOING BETWEEN THE SURROUNDING STAFF WHEREBY THIS INCIDENT WAS ALLOWED TO PLAY OUT IN FRONT OF CUSTOMERS AND OTHER PATRONS. A CUSTOMER JOINED THE LOTTO COUNTER TO ENQUIRE OF HER KEYS SHE LEFT AT TELLER 7. THIS CUSTOMER RELAYD THAT SHE WAS AT TELLER SEVEN WITH HER BASKET TO PAY WHEN THE TELLER MENTIONED CARRIED OUT AN ARGUEMENT IN A SCREAMING MANNER WITH THE OTHER PARTY & PHYSICAL SHOVING WAS HAPPENING. THE OTHER PARTY TOLD HER TO ATTEND TO THE CUSTOMER & WHEN SHE TURNED AROUND TO ATTEND TO HER AND ASKED IN A VERY VERY RUDE WAY \PLASTIC BAG?. THE CUSTOMER FIRST SAID YES
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience when visiting Checkers Riverwalk.
Your experience is not in line with the standards of the Checkers chain and the matter has therefore been referred to Divisional Management for immediate investigation. One of our Management representatives will be in contact with you shortly to provide you with feedback.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience when visiting Checkers Riverwalk.
Your experience is not in line with the standards of the Checkers chain and the matter has therefore been referred to Divisional Management for immediate investigation. One of our Management representatives will be in contact with you shortly to provide you with feedback.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations