Phone ****** : Checkers Rockets Cottage

My phone was ****** at Checkers Rockets Cottage today, at about 16:30. The branch manager did very little and his reaction time made me suspious that he himself didn't want to do a through investigation.

I had to tell him go and check cameras and he didn't check properly as he could not tell me the ailes I took and. Claimed that tellers where not monitored. I had to treuqest that 1 teller be search and all other were not as I was escorted to at least 2 tellers to speed up the process.

Guards were not informed about the ****** phone while we looked around. My details were not taken and when I asked to use a phone to track my phone I was not given the manager basically went Mia left me on his office to cancel my bank cards.

I was then blamed for the lose by the branch manged and other employees saying that if I lost it it was my fault.

I asked for what the protocol was for this type of event I was not given.

I asked why he didn't take me to see the cameras he didn't answer.

I asked if he could trace my track via footage he could not answer.

I asked why search wasn't done with all tellers he didn't not answer.

He didn't have the decency to take my contacts, to do follow up.

It was taken during the COVID19 lock down there are not a lot of people around. Employees just stood there as I looked around no help.

If the footage is deleted I will know its an inside job. I am disgusted disappointed and feel very violated, by the way Patrick went about this issue.

I want this sorted out properly and a proper investigation done. I want the footage investigated I want a replacement of my phone. It went missing my the tellers and appropriate action was not taken.