Payment problems

Get your act together Checkers. For about 6 weeks now I have had problems on the 60sixty App with getting my payment verified. I am with Standard Bank and when the verification takes me to the Banking App the payment says successful and then on 60Sixty App it says payment pending and then payment is unsuccessful and my order is cancelled. I have phoned the Customer Service numerous times and get told it is a connection problem between Sixty60 App and Standard Bank. I also tried my Discovery Card and had the same problem. The ONLY time my order goes through and is delivered without any issues is when I am not asked to verify the payment.

I have been a Sixty60 customer since COVID and have always had excellent service except for the last 6 weeks. When I try ASAP (Pick n Pay) I have no problem getting my payment through.

If Checkers do not sort this out I am going to be cancelling my R99.00 Extra Savings subscription and move across permanently to ASAP (Pick n Pay)

Please assist.