Pathetic Sixty60 (Checkers) support

I'm a regular in terms of ordering via Sixty60. There have been issues in terms of broken items, incorrect items, etc. which have been resolved in the past. Today however I placed an order at roughly 11h00 with the eta. of 12h25. I get a notification the items have been delivered............to the wrong address. I immediately log a ticket. I sent a follow up mail at 14h20 and 15h25. At the time of writing this review I've received absolutely no feedback from them. Over 4 hours later and I still don't have my order nor feedback from them.

This is not like the issues I've had with them in the past where they merely reimburse you. This is an entire order that never made it to my doorstep which is a massive inconvenience and then some.