Pathetic service

Tried getting hold of Checkers to inform them of a batch of Aloe Vera lychee flavored drink with the batch number of ***1221L036494 with a BB date of 16-06-2023, but no-one answers the customer line ***and neither are can you access the link provided at https://euvalidate.perfdrive.com/?ssa=de679bab-6f55-0e62-93b6-b7a942219aa2&ssb=***&ssc=https%3A%2F%2Fwww.shoprite.co.za%2Fhelp-centre%2Fi-have-a-specific-questionsuggestioncomplaint-who-can-i-speak-to&ssi=cbb08ae2-bkjr-1ad1-c51f-8817e7437dea&ssk=***&ssm=***&ssn=1ae6c1e591d04acc68e995c***1c***e263b-c499-ac78-e078dc&sso=0dbf55ed-108991fb89ada71d***f9b11dc4cd94812b3c0***&ssp=***&ssq=***&ssr=NjkuMjEwLjcwLjE2NA==&sst=Mozilla/5.0%20(Windows%20NT%2010.0;%20Win64;%20x64)%20AppleWebKit/537.36%20(KHTML,%20like%20Gecko)%20Chrome/108.0.0.0%20Safari/537.36&ssw=