Pathetic service

Subject: Urgent: Assistance

Unacceptable Service at Checkers Sunninghill

Dear Checkers 60 Customer Care Team,

I am writing to express my extreme dissatisfaction with the service I have received from the Checkers Sunninghill branch.

After placing a significant order with Chequers 60, I expected a high level of professionalism and efficiency.

However, not only have I not received my ShopRite mini Checkers but the response time from your team has been abysmal.

I initially raised this issue with Walter, the branch manager, who only followed up with me after an unacceptably long delay.l it takes all of 5 mins to confirm that orders sent through were from his branch.

The lack of prompt communication and resolution is entirely unacceptable for a loyal customer who spends a considerable amount with Checkers. I require an immediate response and resolution to this issue today. I will be heading to Chequers Sunning Hill within the next hour to address this in person if necessary. Please ensure that the problem is resolved before I arrive. Otherwise, I will be compelled to share my experience on social media and platforms like Hello Peter to alert others to the service issues at this branch.

Your urgent attention to this matter is both necessary and expected.

Sincerely, Dee ***