1 reviews | Active since Apr 2015
pathetic service
Went to buy salad at the salad section and the was given very bad service By the salad lady there who very abruptly told me not to mix the salads as they will charge me more.I listened <br> Like a child to her and continued.Then the lady next to me (also a customer)hands over her salad to be weighed and is also abruptly asked if she can't close lid .I decided to go back and tell her that I was offended by her manner of approach. She then screams at me and tells me that she started working before I was born and I'm complaining because she is black (I'm also black)and further more I am showing off because I'm also working in retail so I should understand. Pathetic pathetic pathetic service. I spoke to the manager(mumsy)but the lady still continued to blame me for her outburst and not even once did o get an apology for her pathetic service.I'm never going back to that store and will ensure that I tell all my friends and family to never go back and support that pathetic store and its pathetic staff.I thank you.
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers Hyper Gateway. As indicated to you, the different salads on sale need to be individually dished up, packaged and weighed in order to be correctly priced. We, however, apologise for the manner in which this was explained to you in this instance and in the interest of good customer service, the details of your experience will be brought to attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers Hyper Gateway. As indicated to you, the different salads on sale need to be individually dished up, packaged and weighed in order to be correctly priced. We, however, apologise for the manner in which this was explained to you in this instance and in the interest of good customer service, the details of your experience will be brought to attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations