PATHETIC CUSTOMER SERVICE AT CHECKERS THE ATRIUM (Durban)

Hubby and i were at checkers the atrium.in durban doing monthly shopping.My hubby went to the cigarrette counter to draw cash.The front end controller named Bernadette,came rushing to the cashier at the cigarrette counter and started been very cheeky and arrogant to my husband telling him that the guy that was standing besides my husband came before him and he wanted to draw money first,in the mean time i noticed that he must have been a personal friend that she was assisting to skip the long que and took him to thefront of the que to be assisted with his withdrawal.I approached her and let her no very verbally that she has no right to disrespect my husband infront of a full store of customers.she was very very disrespeful and rude to us.Is this the kind of people u habe managing your store at month end ?She doesnt deserve to be in her position she has no customer service at all and it seems as thoigh she throws her postion around and has no way of talking to customers.was my husband ill treated because he is coloured.?because the gentleman she was so called assisting was not spoken to in that manner amd my husband was in the que before him and she chose to take the guy she knew to the front of the que which is absolutely nonsense and she still has the audacity to be rude to me.i go to the managers office and there is nobody of higher authority to assist me .Everybody was relaxing and chilling.i was very dissapointed with bernadette.How dare she disrespect us that way.!!please do not make her call me and apologise because i dont want her apology at all!the damage is done!and i am going to the media about this incident.And for your info.i spend a good few rands in checkers.so sorry checkers,i am taking my cash to spend somewhere else.And i was a regular customer.Pathetic customer service