Pathetic

I would like to express my disgust WITH CHECKERS SERVICES AT THEIR TILLS AND MANAGEMENT:

I would like to express my disgust WITH CHECKERS SERVICES AT THEIR TILLS AND MANAGEMENT:

On Saturday 30 May we went to Meadowdale Checkers to purchase a few items, 1stly we stood in que for 25minutes plus at the Express till, upon completing of scanning items, we tapped our card to pay for items, just to be informed that their system glitched, we were held at the till for another +-15-20 minutes just to be told that the transaction never went through however on our Nedbank Statement money was deducted, we were told to tap again so i told the lady how must we pay R700+ for 8 items 4 chocolates, 1 x bottle of fendona and 1 tub of Butter and 2 x steri stumpies. I then insisted for a manager to be called, a lady with the name Sibo arrived and was just as UNHELPFUL AND UNEDUCATED .(Please do get rid of her and appoint someone who can resolve issues)

We left without our goods we PAID FOR. We called the Customer care service and spoke to a wonderful gent with the name Chandler, he assisted us and advised us that it will be 24-48 hours then the money will reflect back in our account. Sunday Chandler called again to request our statement. On monday 1 June we called in again just to be told by consultant Junlien and his so called "Manager "Alex that we must go to our bank, get a statement and take it into the store.

How is this possible that the story keeps on changing and that no one wants to take CREDIT FOR WHERE THEY STUFFED UP.

Should nothing get done with regards to the above matter i will go to hellopeter, the media (FB, TIKTOK and more) and also i will advise everyone on my community groups to refrain form purchasing at this Branch. KINDLY SORT THIS STUFF UP OUT