1 reviews | Active since Dec 2014
Overcharged
So today Again when I arrive at checkers to do groceries one of the big fridges are out of order so there are no frozen vegatables, fish or chips. Nothing!! If I just checked before shopping I would have gone to another store. The main thing which I noticed for the umteenth time is prices on my till slip is not the price on the rack. These days I'am checking my slip because I've noticed month after month the price is much more at the till than the barcode on the rack and not by 'n mere one or two rand. And I'am not going back to the store for one or two items. But this happens each month so it ads up to alot. I'am getting so fed up with this, think its time to change to another retailer at least I'll know what i'am paying for.
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Westonaria.
As a customer driven business, Shoprite understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Westonaria.
As a customer driven business, Shoprite understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations