TM
Thabo M

1 reviews | Active since Jun 2012

05 May 2015, 11:32

Out of Stock

I have a big problem with Checkers Sandton city, every time they have specials you can never get any of the items that are on special and when you ask they always say they have a problem with deliveries and when the special ends the shelf's are full and there's no delivery problems. There is a special that is currently running and it started on the 24 April 2015 and it ends on the 10 May 2015 and i have been going there since last week to get some of the items on special and till today there's nothing and i always get the same delivery story every time i go there, this is very frustrating to us as customers because you waste time and money to go there hoping you will find what you want and you don't and they refuse to give you a rain-check on items you don't find.

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply06 May 2015, 09:43
Official
Hello thabomod91,

Thank you for taking the time to contact us with your concerns about the availability of products on promotion at Checkers Hyper Sandton.

As a customer driven business, Checkers constantly endeavours to ensure the timely delivery of goods to our stores, it is however a reality that unforeseen circumstances may cause delays. However, in the interest of good customer service, the details of your experience will be forwarded to the relevant Divisional Office for investigation. One of our representatives will be in contact with you shortly.

We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.

Kind regards
Devon Currie
Customer Relations