1 reviews | Active since Mar 2019
Order time discrepancy on app
I placed an order today and received email confirmation at 4.21pm to say that my order was placed with the scheduled delivery time. However the sixty60 app incorrectly shows my order placed time as 5.39pm. I've sent checkers screenshots of this confirmation. The inaccurate information is lying to clients to show as if Checkers shopping process is efficient and timeous when that is not the case. If an order was placed at a particular time, regardless of scheduled delivery timing, the app should reflect this honestly. There is no reason for order placed to be more than an hour later if it was not done at that time. Especially if the email confirmation has gone out to the client. Terrible client experience on the app!
"Hi TaliaThank you for contacting us.
Your order was placed at 16:21 and was booked in for delivery between 18:00 - 19:00. 17.39 Is the time the store accepted your order.
RegardsDylanThe Sixty60 Team"
That is all! There is no explanation as to why the app is not aligned
"Hi TaliaThank you for contacting us.
Your order was placed at 16:21 and was booked in for delivery between 18:00 - 19:00. 17.39 Is the time the store accepted your order.
RegardsDylanThe Sixty60 Team"
That is all! There is no explanation as to why the app is not aligned
