Order not prepared

Good evening

Last week, I placed an order for Brisket on time at Checkers Northgate.

I went to fetch it and I was told it is not ready and I must take meat from the shelves.

Surely, I have my own reasons to not want the meat from the shelves. The guy told me he is not going to cut the meat because he is knocking off in 30 minutes and they don't cut meat up until a certain time of the day. I told him I placed an order on Friday for the meat. He started cutting the meat. He was moaning and complaining about this meat. He went in and on and on for few minutes like I asked him to do something out of his job specifications.

I still kept quiet. Today, I placed an order at exactly 15h:30. Before placing an order, I asked the Manager of Northgate Checkers , what time do you stop cutting the meat as I was told you don't cut the meat at certain times. She said, 116h:00

I told her I knock off at 5pm, can she please cut the meat and leave it with whoever is there I will collect it before 6pm. Yes, it is fine.

I get to the store, she is gone home, the meat was never cut. What ****es me off is her lying when she get calls saying she told me to come tomorrow. I would have told her not to because I wanted to use the meat tonight. I'm now inconvenienced by her poor service and she advises the other Manager to tell me to take meat from the shelves. Whg would I take what your employees want me to take instead of what I've ordered ? Why force customers to do what your employees want? I am ****ed I must say. Ice left my number with Northgate Manager, let us see if the Regional Manager will call me as per her statement. I don't need apologies or free vouchers, all I need is to get the order when I place the order. Not freebies or not meaningful Apologies