Order ***9

I have been using the Sixty60 service since it started and lately the service I have been receiving is not appealing. On the 21st of July I placed an order most of the things I ordered were on that promotion of buying 2 and receive 3. And I ordered the "Baby Soft supreme quilts toilet papers which were suppose to be 3 but I only received 2 and I logged a call and on the 24th of July 2022 I received an email which state that R79.99 will be credited to my profile and t date 07 September 2022 no payment/refund has been made . I have sent countless ignored emails trying to get an explanation as to why I the refund has not been implemented. I can not really afford to donate R80 to checkers.