SP
Salomie P

1 reviews | Active since Mar 2015

25 Mar 2015, 13:29

On special - but no stock

Why, why do companies put goodies on special but when you get to the store they don't even have stock - this is ridiculous!<br> <br> Then you ask about the stock and they just tell you there is no stock and when you complain, they start talking in another language and laugh about it. <br> <br>

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply25 Mar 2015, 16:21
Official
Hello saloomlew,

Thank you for taking the time to contact us with your concerns about the availability of products on promotion.

As a customer driven business, Checkers constantly endeavours to ensure the timely delivery of goods to our stores, it is however a reality that unforeseen circumstances may cause delays. However, in the interest of good customer service, the details of your experience will be forwarded to the relevant Divisional Office for investigation. One of our representatives will be in contact with you shortly.

We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.

Kind regards
Devon Currie
Customer Relations