On sale Product

I can't get my goods after I was given a raincheque for 4 packs of Nappies . I went to checkers to buy pampers premium nappies value pack size 3 at a cost of R70 when I got to the checkers leaping frog I was there is no stock. They checked with stores around and there was no stock was told cause of Covid they are not getting deliveries. To cut the long story short Now they have Nappies but I can't the 4 pack nappies cause Xtra savings gives you 1 pack when I phoned the Xtra Saving club spoke to Wendy Ref number 476803 says I should get 3 packs if thats the case I have not received any communication till these day from the store as I was told By Wendy that the manager will contact me