Old doughnuts

Date: 6 March 2026

Tag: @CheckersSA

To: 📧 *** 📧 *** 🌐 www.checkers.co.za

Dear Checkers Customer Care / Checkers Hyper South Africa,

I am writing to formally complain about an order delivered this afternoon, 6 March 2026, via Checkers 60/60 from Checkers Hyper Parow Centre.

The doughnuts included in our delivery were clearly old and stale. The texture and taste indicated that the food was not fresh and should not have been sent to customers. This is unacceptable, especially for baked goods and for a delivery service that promotes freshness, quality, and convenience.

We trust Checkers as a leading retailer, which makes this experience extremely disappointing. Receiving old food raises serious concerns about quality control and food standards at Checkers Hyper Parow Centre.

I request that this matter be urgently investigated and that a refund or appropriate compensation be provided. I also expect steps to be taken to ensure customers do not receive expired or sub‑standard food in future.

I look forward to your response and a satisfactory resolution.

Kind regards, ] [Order Number – *** Checkers Hyper Parow Centre – 60/60 Delivery time 17h50