LD
Lionel D
1 reviews | Active since Oct 2012
18 Feb 2015, 18:09
Not what I expect from Checkers
Good day,<br> <br> It has happened twice now since Sunday, 15 Feb 2015, that I have done shopping in Checkers at Cobble Walk and both times there has been various items that was rung up incorrectly. And what was worse is that management did not even apologize for the inconvenience. What they don't seem to understand is that this probably happens to a lot of people including myself and I consider this as good as *****ing.<br> <br> Checkers has been around a long time and I expect a lot more, especially when it comes to customer service.
Helpful (0)
Replies (1)0
Replies (1)
Checkers & Checkers Hypers's replyOfficial
19 Feb 2015, 10:36Hello lioneldunn,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experiences when visiting Checkers Cobble Walk.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experiences when visiting Checkers Cobble Walk.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply19 Feb 2015, 10:36
Official
Hello lioneldunn,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experiences when visiting Checkers Cobble Walk.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experiences when visiting Checkers Cobble Walk.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations