KG
Kerstin G

1 reviews | Active since Dec 2015

10 Jul 2017, 18:08

Not refunding money

<p>July 5 I went into Checkers in Hazyview. I paid with a FNB debit card and requested 2000 cash. The card refused several times so it was suggested I pay and then swipe for the additional cash. Somehow there was difficulty...we swiped several times and I finally I received the cash. On returning home online I found that 2000 was taken off my bank account TWICE. I went back to Checkers and informed them I urgently needed this money back in my account.</p> <p> </p> <p><br />They told me this happens often. Now 5 days later the money is still not returned. They say it is FNB's fault. I would rather say it is up to Checkers Finance Dept to rectify this as it seems to happen a lot. Never anywhere at any other supermarket have I had this happen. It is imperative they return my money immediately and sort it out with FNB at their leisure!</p>

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