1 reviews | Active since May 2015
Not all blacks are *******
The store is abnormally packed.The paying ques are going into the isles.Bored and I see Ill be in this store for a while, I snack on mango dried sticks and put the empty plastic container in my trolley with other groceries so I can pay for it as well.Paying time,I offload my grocery to the counter,I remember I forgot bepathen for my son,the cashier says offload what is left in your trolley Quickly and rush and get the item you forgot.I Quickly do that FORGETING the empty plastic in the trolley.I come back push the trolley through with the empty plastic inside and the packing lady puts grocery plastic on top of it and I pay and off to the door until I do not understand why the security call me closer and ask me if I payed for the Item I ate.I almost fainted because I completely forgot about it. I explained that I forgot,im at fault I admit,is a mistake.They call the manager,The tone of his voice,It was like Im just a common thieve,I felt so disrespected,I felt belittled.It seems like because he did not call the police,I should accept the way he is speaking to me.I may be BLACK and at FAULT but Im a client who payed R1400,00 and forgot to pay R23,00.Your attitude was stinky.
Thank you for taking the time to contact Checkers.
We are sorry to hear of your bad experience at Checkers Goldfields. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our management representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Checkers.
We are sorry to hear of your bad experience at Checkers Goldfields. In the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our management representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
