Not a single employee on the floor

I went to the Checkers Hyperama in Roodepoort today (Hendrik Potgieter). I went at 3pm. I needed help in the garden/diy section. After looking for an employee for 15 minutes, i finally found a lady near the tills. She then proceeded to look to find any employee in the whole of the right section to help, but not one single person to be found. unbelievable!!! How on earth can you do business. Yes i know its covid, but seriously not one employee. When i asked her to call the manager, she had no idea who he/she was and told me to go to customer complaints and they will give my concern to him/her. i did not. I went to Makro and bought the products there. Much better service!