No stock No action No shock

<p>On 1 Jan 2017 I posted an inquiry on Checkers' website inquiring about the absense of stock of Chilli Popers - these were routinely stocked previously but in the past two or so months there has been a dirth. I received an automated response to my inquiry and thereafter an email from Alize Feris on 3 January explaining that the inquiry had been escalated to the Divisional Management Team and that they would respond. One week down the line I have heard nothing more. Why on earth Customer Services themselves were unable to respond with the information in the first place is beyond me - instead they palm it off to soem virtual non-responsive entity that does nothing, nada and zilch. Check your database and advise if this is a discontinued item or simply out of stock or whether the supplier is changing the packaging - easy as pie if Checkers actually offered any customer service instead of lipservice. Irritated !</p>