1 reviews | Active since Mar 2009
No service
This store was supposed to be one of the flagship stores in the area, with an upmarket shopping experience. Sadly to say I have noticed that not only yesterday but on a number of my previous visits, that there is almost nobody at the fresh fruit and vegetable section to assist customers to weigh and price their purchases. Yesterday was even worse when myself and fellow customers waited for a long time for the department assistant to assist us. Sadly he/she was nowhere to be seen, not even the other employees knew of his/her whereabouts. Some of us attempted to help ourselves by operating the weighing machine by selecting the various product codes, which proved disastrous. All customers just left their purchases and proceeded with to do other shopping in the store. Upon reaching the till I enquired if the manager was present to report the problem, only to be to told that she was not available.<br> This store is definitely deteriorating in levels of service from the time it was newly opened, and seems to be operating on autopilot ever since. At this rate I'd be only too happy to shop elsewhere where there is visible management, and competent store employees ready to assist customers.
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Emfuleni.
As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Emfuleni.
As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
