1 reviews | Active since Mar 2009
No feedback from Store Manager
I was in Checkers Willowbridge store on around 23 April.<br> <br> A large banner add was posted in the wine section, with a competition to win a year supply of Lamb from Checkers valued at R10000. In order to get in line to win, you needed to purchase a bottle of Douglas Green Wine, whereupon you would receive a unique number at the till - a separate till slip, and you could then enter the competition via the unique number.<br> When I paid for the wine, I receieved no such slip/number.<br> The manager, a gentleman whose name I cannot recall, took my slip as well as my contact details and promised to tollow up and get back to me - I am still waiting.<br> Come on guys - this is not on - you entice people to purchase a product and you do not deliver on your part of the deal.<br> VERY DISAPPOINTED
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Willowbridge.
As a customer driven business, Checkers understands the significance of providing customers with good service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Willowbridge.
As a customer driven business, Checkers understands the significance of providing customers with good service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations