NS
Natlyn S

1 reviews | Active since Jul 2012

02 Mar 2015, 17:26

No feedback and no answer

I went to Checkers hyper to purchase 2 x sleeper couches in sale. The deal was valid to the 22 February so I got a clicker for them. Up till date I have called 9 times of which 4 calls were dropped. And 5 times was promised a call back. What more must I do to get these couches

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply03 Mar 2015, 12:19
Official
Hello coco m,

Thank you for taking the time to contact the Checkers supermarket chain

We are sorry to hear of your bad experience when trying to purchase the sleeper couches. As a customer-driven business, Checkers understands the importance of providing a customer with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations