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Logan Y

1 reviews | Active since Aug 2012

10 Feb 2015, 14:31

No coffee and cold food

I live right near the Norkem Park Police Station. I'm also caffeine intolerant - just a cup of caffeinated coffee in a day keeps me up all night. For this reason, I drink decaf. Normally I prefer the Ricoffy 250g tins which last me about a month.<br> <br> Since the Spar near my house doesn't sell them, I figured I'd go to the Checkers. I was very annoyed to find that there also weren't 250g tins of the decaf. My monthly budget doesn't allow for the purchase of bigger tins so I figured that since I'd walked up the hill, I'd get a drink and some lunch so my uncle who'd come with me bought some russians and chips and 3 cokes. I prefer other drinks but since he was buying I wasn't going to decline.<br> <br> Imagine my further disgust when I found that the chips were cold and unseasoned and that the russian was also cold.<br> <br> As a result of the lack of stock and quality at this location, I will not shop here again.

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply11 Feb 2015, 11:23
Official
Hello Ortund,

Thank you for taking the time to contact Checkers.

We are sorry to hear of your bad experience at Checkers Norkem Park. As a customer driven business, Checkers understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations