Never trust this business' - ask for a fish and you may get a buffalo

Sixty 60 is a poor, unprofessional and lack of caring staff. Each time I select an item (and specifically asking for NO alternative) a wrong product will be delivered to me. One day I even drove to the ROsebank branch and to my surprise, the item that I asked for that same day was aavailable in quantities on the shelfs? Why your staff don't stick to the shopping list the I provide? If I say Skinny, or fat free or sunflower oil, then that's what suits my body, my allergy and my taste. How in the earth you decide to get me a full cream milk or a white breat when I ask for fat free or low GI? Another point, I had submitted an order one day and all of a sudden my order was cancelled? no message, no phone call. I had to phone the call centre to find out that the reason was NO BAGS? seriously. Then how in earth you have the audacity to take my money and then force me to use the App again since you don't refund to accounts but to credit the App? This is a rip-off.