rD
radia D
1 reviews | Active since Aug 2014
03 Apr 2015, 00:55
Nasty
I went to Checkers in Mitchells Plain, Wesgate Mall. We completed our shopping after standing in a line for hours. As the cashier was ringing up sushi we bought she drops it and it falls out on her counter. She then sends the lady packing our items to get a replacement. I then pay for all our items and leave. Upon arriving home and about to enjoy the sushi. I realised that they have given me that same sushi the cashier dropped earlier. Is this how Checkers conducts business by selling tarnished goods to their customers? Previously my 4yr old son was rammed into with a row of trolleys by Checkers staff in the store and sustained injuries and up until today, 3 weeks later no response from Checkers. Pathetic
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Checkers & Checkers Hypers's replyOfficial
07 Apr 2015, 10:05Hello Radia13,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Weltevreden. As a customer driven business, Checkers understands the importance of providing quality products in a customer-friendly environment. In the interest of good customer service, the details of your visit to the Checkers will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Weltevreden. As a customer driven business, Checkers understands the importance of providing quality products in a customer-friendly environment. In the interest of good customer service, the details of your visit to the Checkers will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply07 Apr 2015, 10:05
Official
Hello Radia13,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Weltevreden. As a customer driven business, Checkers understands the importance of providing quality products in a customer-friendly environment. In the interest of good customer service, the details of your visit to the Checkers will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Weltevreden. As a customer driven business, Checkers understands the importance of providing quality products in a customer-friendly environment. In the interest of good customer service, the details of your visit to the Checkers will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations