My sons Birthday money
<p>It was the 13 September 2016 my sons birthday, i went to checkers to use the money market at Checkers Amajuba Mall Newcastle to send my son money for his birthday. The next day i was contacted and told the pin doesn't work its the wrong pin, which is impossible, as i use the same pin every single day a few times a day. I went to Checkers Amajuba Mall Newcastle only to be told by the cashier she cant help me i have to give her my details and then wait ONE week at the MOST, TWO weeks i gave my details and left. Two weeks later still no sms i went back to CHECKERS AMAJUBA MALL NEWCASTLE wanting to speak to the manager and having to wait half an hour to do so even the other manager that walked passed said why am i waiting so long.... When i spoke to the manager i was waiting for he promised me not once not twice but 3 times that saturday i would receive an sms this day being thursday so i thought ok its not that long i will wait till saturday. Well saturday came and went sunday too, amonday i was fed up and went back to Checkers and saw the same Manager he then spoke to a co worker and they called me into the office a slip only lasts so long but i still have my slip and was asked for it gave it then they told me the previous times the details were sent they were completed incorrectly????? IS THAT MY FAULT???? I then asked again as my son has still not received his birthday money and it is now costing me time and petrol driving up and down to checkers as they cannot contact me to let me know i wil only receive the sms. Well i was told on a Monday nobody does any complaints or resetting of codes so i will definitely be contacted any day there after it has now been a week later and still nothing. I was also told when i said i will not be sending the money through you guys i want my money back i was told they are not allowed to give it back i have to send it once the pin is reset!!!!! Im very sorry if im refused my money i will take it further like laying a charge of theft because it is my money it does not belong to checkers it belongs to me. I will give it till wednesday. Im not happy petrol and a son that has to wait how long for his Birthday money and rude staff that lie to you where is customer service there is none!! </p>