MC
Maria C
1 reviews | Active since Apr 2015
29 Apr 2015, 13:51
Moths in pasta
I purchased a packet of macaroni from checkers, checkers brand I might add! And I found several MOTHS in the sealed package! How do you explain this. I have worked for years in the Italian government as a food official and I can say with cer*****y that had this been discovered there, Checkers would have been in serious trouble. How does this ever become acceptable?? Those poor moths died a horrible death! I am reporting this and I have the name of the manager. Rest assured this will not be taken lightly. <br> <br> <br> <br>
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Checkers & Checkers Hypers's replyOfficial
29 Apr 2015, 17:09Hello Maria Capello,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Macaroni you purchased at Checkers Saveway.
As a customer driven business, Checkers understands the importance of providing customers with quality products and views such complaints in a very serious light. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly in order to gather the relevant products information.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Macaroni you purchased at Checkers Saveway.
As a customer driven business, Checkers understands the importance of providing customers with quality products and views such complaints in a very serious light. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly in order to gather the relevant products information.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply29 Apr 2015, 17:09
Official
Hello Maria Capello,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Macaroni you purchased at Checkers Saveway.
As a customer driven business, Checkers understands the importance of providing customers with quality products and views such complaints in a very serious light. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly in order to gather the relevant products information.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Macaroni you purchased at Checkers Saveway.
As a customer driven business, Checkers understands the importance of providing customers with quality products and views such complaints in a very serious light. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly in order to gather the relevant products information.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations