MG
Mariette G

1 reviews | Active since Apr 2013

03 Mar 2015, 07:27

Most unprofessional service EVER!

I popped in at Lady Grey street Checkers shortly before they closed yesterday to grab a few items. When I got to the till, I was handed a 'Till Closed' sign and I waited in line to be helped. <br> <br> When it was my turn to have my groceries scanned, the cashier, GARLIA decided to have a hell of a hissy-fit and make it known that she's very upset to still be working. Karin, which I suspect to be a supervisor, stood right by her and just let her have her 15 minutes of fame, *****ing and moaning about having to help a last few clients.<br> <br> This sad excuse of a cashier got all apprehensive when I told her that she's got a serious attitude problem. I didn't choose her profession. If she's unhappy about having to work in a supermarket, I would suggest she better educate herself and find a different job. Preferably something where she wouldn't have to work with people.<br> <br> When will these supermarket chains start to employ properly trained staff? Or is it easier to ask your current staff to just bring their aunts, uncles, nieces & nephews to work? <br> <br> No wonder y'all have such unprofessional people working there.<br> <br> Checkers Lady Grey - It's time to clean up your act.

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply03 Mar 2015, 14:33
Official
Hello THEEinfamousSP,

Thank you for taking the time to contact the Checkers supermarket chain.

We are sorry to hear of the manner in which you were assisted when visiting Checkers Paarl. As a customer driven business, Checkers understands the importance of providing superior service. For this reason, the details of your experience will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.

Kind regards
Devon Currie
Customer Relations