EW
Elmarie W

1 reviews | Active since Jan 2014

03 Aug 2015, 10:20

Money Market horrible service

There is nothing convenient about booking or collecting a ticket at the money market counter when queues of people are lining up at the end of the month to send money to their families. <br> To make matters worse the store staff are unwilling to assist (because according to them this is just the way it is... and it although this happens every month they are short on cashiers) and the House and Home ticket facility is permanently out of order. The fact that you will have to stand in a queu that resembles a dysfunctional government department and miss your show doesn't seem to bother anyone, even when I bring it to the attention of customer services the lady just give me a shoulder shrug. Only once I cause a scene and call for a manager do they care but are still unable to help!! We stood in that queue for 15 minutes and had at least another 50 minutes to go! Only once we phoned computicket we realised we can collect in at the venue and left.<br> <br> To crown matters I tried to post the complaint on the Shoprite site and the one field is not working aso I cannot post it.<br> <br> This is what they promise: \You can even book tickets to your favourite shows and events with ease. Our friendly staff membe"

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