KH
Kirsten H
1 reviews | Active since Jul 2012
11 Feb 2015, 12:46
Misleading Customers
I was doing my shopping at Checkers and decided to treat myself by getting myself an ice cream. I don't usually buy Nestle's Rolo ice cream, but thought I'll take it because of the \competition"being advertised on it. Never have I been so disappointed!!! The competition has expired OVER a YEAR ago! It expired on the 31st January 2014! This is misleading the customer - not to mention - the age of the ice cream! I really think that you must monitor the stock on your shelves! You can't sell a product with a competition that expired!"""
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Checkers & Checkers Hypers's replyOfficial
11 Feb 2015, 16:34Hello KirstHunt,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers. As a customer driven business, Checkers understands the importance of providing customers with superior service and therefore, would never knowingly or intentionally mislead customers. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation.
One of our representatives will be in touch with you shortly to obtain further information regarding this matter.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers. As a customer driven business, Checkers understands the importance of providing customers with superior service and therefore, would never knowingly or intentionally mislead customers. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation.
One of our representatives will be in touch with you shortly to obtain further information regarding this matter.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply11 Feb 2015, 16:34
Official
Hello KirstHunt,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers. As a customer driven business, Checkers understands the importance of providing customers with superior service and therefore, would never knowingly or intentionally mislead customers. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation.
One of our representatives will be in touch with you shortly to obtain further information regarding this matter.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers. As a customer driven business, Checkers understands the importance of providing customers with superior service and therefore, would never knowingly or intentionally mislead customers. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation.
One of our representatives will be in touch with you shortly to obtain further information regarding this matter.
Kind regards
Devon Currie
Customer Relations