MS
Melissa S
1 reviews | Active since Feb 2011
26 Feb 2015, 09:44
Miffed!
It has now happened the second time that I have purchased soft cheese at Checkers only to arrive home after my purchase to find that the cheese had gone bad. Yesterday was once again a situation like this. I purchased Fairview Camembert at Checkers mall@carnival, when I opened the cheese when arriving home, the cheese already had orange mould on it!<br> Checkers, if you don't know how to store soft cheeses, please do not stock them or better yet, don't sell them to your customers. You pride yourself on your \Cheese World"department but it does not help if you sell bad cheese!<br> I'm disgusted! Twice this has happened! """
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Checkers & Checkers Hypers's replyOfficial
27 Feb 2015, 14:04Hello melhow,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the soft cheese you purchased at Checkers Hyper Mall Of Carnival.
As a customer driven business, Checkers understands the importance of providing customers with quality products. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the soft cheese you purchased at Checkers Hyper Mall Of Carnival.
As a customer driven business, Checkers understands the importance of providing customers with quality products. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply27 Feb 2015, 14:04
Official
Hello melhow,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the soft cheese you purchased at Checkers Hyper Mall Of Carnival.
As a customer driven business, Checkers understands the importance of providing customers with quality products. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the soft cheese you purchased at Checkers Hyper Mall Of Carnival.
As a customer driven business, Checkers understands the importance of providing customers with quality products. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations