Manager does not have customer service

<p>Good day</p> <p>I'm very disappointed with the service I recieved on Sunday 11 Dec 2016 at Checkers Southgate mall. Sir Juice was on special but only the orange flavour was on the shelves I asked the teller for a reigncheck and called the manager (Johannes) who refused to give it to me as the Orange flavour is there and said he will get someone to double check on the shelves if the flavour I'm looking for trully is not there. The merchandiser went to check and confirmed that there was only 1 flavour. Johannes told him to check at the store room too. I waited 20 min , the merchandiser and Johannes were no where to be seen. </p> <p> </p> <p>My Son needed the barthroom so we left the store and went to the barthroom. I retured 15min later as I realised that we need to pay for the Oreos cause we had opened them. Upon my return Johannes and the merchandiser was still not available. I asked for Johannes and Ester came, I told her that I realy dont appriciate the service Im recieving. Johannes did not have the decency to show up and appologise for his unproffesional behaivior.</p> <p> </p> <p>The cashier explained to Ester what transpired and she approved the reigncheck for the Sir juice.</p> <p>I cant believe that i spent so much time in the store and was treated like trash. </p> <p> </p> <p>If this is how the manager behaves I wonder from who the other staff will learn how to treat the customers</p> <p> </p> <p>Dissatisfied Customer</p> <p>Prudence Magagula</p> <p> ********** 219</p>