LS
Laura S
1 reviews | Active since Feb 2015
17 Feb 2015, 14:04
Mallow fish sweeties Moldy
I bought a packet of Magic Moments Mallow fish last saturday.<br> I gave them to my baby and her cousin. Half way through the packet I saw they were moldy and also very soggy. By the time I wanted to take them back checkers was closed. I went Sunday morning and they totally refused to help me. The one coloured lady said no slip no refund. And walked away from me. I told her I just bought the sweeties for kids and coke I never took ther slip from lady because I thought no big deal. I am so dissapointed really. Never had problems with this Mallow fish before. All I wanted was a refund.
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Checkers & Checkers Hypers's replyOfficial
18 Feb 2015, 11:25Hello shand82,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your disappointment with the sweets you purchased at Checkers Hyper Vanderbijlpark. As a customer driven business, Checkers understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your disappointment with the sweets you purchased at Checkers Hyper Vanderbijlpark. As a customer driven business, Checkers understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply18 Feb 2015, 11:25
Official
Hello shand82,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your disappointment with the sweets you purchased at Checkers Hyper Vanderbijlpark. As a customer driven business, Checkers understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your disappointment with the sweets you purchased at Checkers Hyper Vanderbijlpark. As a customer driven business, Checkers understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations