1 reviews | Active since May 2015
lost slip
On the 8th of April 2015. I deposited money via money market @ checkers cradlestone. Then I send my brother the Ref: No.(m number) on the very same day only to find out that I missed one number when I sent it,and I lost the slip by then.i went back to checkers cradlestone few days later. Londiwe told me to come with avidavit and copy of certified .i brought them. The feedback was,they cn only see the transaction that I made on the 06 not on the. 08. My problem is how can my transaction not reflect on their system. Betty told me to come back.she will check it again but still she told me that the head office can't find it on the system.i don't blame the cashiers who helped me.i really appreciate their help.i blame their head office .till today I didn't get my money or rather the ref: No. Checkers head office is so useless.am not happy about what happened..
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your unfortunate experience after misplacing your Money Transfer information. In the interest of good customer service, the details of your experience will be brought to the attention of the relevant department.
As a money transfer is a financial transaction, regulations require that specific information be provided in order for the reference number to be resubmitted to the sender. It is, however, important to note that the safeguarding of the money transfer information remains the responsibility of the sender and must never be shared with anyone other than the intended recipient. We will ,however, follow up in order to assist in resolving this matter soonest.
We thank you for taking the time and effort to communicate with us. It is only with the help of concerned customers such as yourself that we are better able to continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your unfortunate experience after misplacing your Money Transfer information. In the interest of good customer service, the details of your experience will be brought to the attention of the relevant department.
As a money transfer is a financial transaction, regulations require that specific information be provided in order for the reference number to be resubmitted to the sender. It is, however, important to note that the safeguarding of the money transfer information remains the responsibility of the sender and must never be shared with anyone other than the intended recipient. We will ,however, follow up in order to assist in resolving this matter soonest.
We thank you for taking the time and effort to communicate with us. It is only with the help of concerned customers such as yourself that we are better able to continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations