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Tanja E

1 reviews | Active since Jun 2019

27 Feb 2022, 16:35

Leaving me without order food or money

I places an order way before 14:00 and the app advised that delivery will take place between 15:00-16:00. Here I’ve been waiting for my order which is bread and milk for my kids and school. I don’t have transportation that is why this is perfect. Or I thought it was. A few minutes ago I got a sms advising my order will only be delivered tomorrow at 10:00 when I am at work no less. I phoned them to enquire about this and all they can say is sorry. They can not remover the reserved funds on my account so even if I do get someone to take me to the shop, I don’t have money left on my card. Again all they can say is sorry. I really think this is unacceptable. There is still more than enough time for them to deliver until the store closes. Who will be taling the responsibility of my kids going to bed without food, no porridge tomorrow morning and no sandwich for school. This is bad Checkers. Vuyecka making no effort to even assist. Been on the phone now for more than 20 minutes waiting for a manager. Real bad😡😡😡😡😡😡😡

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