DS
David S
1 reviews | Active since Sept 2013
02 Mar 2015, 15:53
Justin Jones just cost you a Customer
On saturday I abandoned my shopping trolley at Checkers Bryanston because there was no change at the tills and no one from management was responding to calls from checkout staff to help out.<br> <br> Today I waited several minutes in the \less than 10 items"queue for a woman who had 23 items.<br> <br> I went to the management kiosk to point these matters out. The store manager Justin Jones had his head down texting on his phone.<br> I explained my complaint. <br> He said there is nothing he can do.<br> I said that I suggested that what he could do was stop texting"
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Checkers & Checkers Hypers's replyOfficial
03 Mar 2015, 09:51Hello Dave Shackleton,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experiences when frequenting Checkers Bryanston. As a customer driven business, Checkers understands the importance of providing superior service. Therefore, the details of your experiences will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experiences when frequenting Checkers Bryanston. As a customer driven business, Checkers understands the importance of providing superior service. Therefore, the details of your experiences will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply03 Mar 2015, 09:51
Official
Hello Dave Shackleton,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experiences when frequenting Checkers Bryanston. As a customer driven business, Checkers understands the importance of providing superior service. Therefore, the details of your experiences will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experiences when frequenting Checkers Bryanston. As a customer driven business, Checkers understands the importance of providing superior service. Therefore, the details of your experiences will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations